Payment Policy

Last updated: 2026/1/29

Accepted payment methods
We accept Visa and Mastercard. No other payment methods are available at this time.

Authorization and capture
When you place an order, your card may be authorized for the order amount. The authorized amount may be captured when your order is processed and prepared for shipment. If an authorization is reversed or falls off your account before capture, the timing is controlled by your card issuer.

Pricing, tax, and shipping shown at checkout
Tax: Prices include tax; no additional tax is added at checkout.
Shipping fee: Free shipping on orders $90+; otherwise $10 flat rate.
The total shown at checkout reflects the amount you will be charged based on your cart and shipping threshold.

Fraud and risk screening
To protect customers and our store, we may use automated and manual checks to reduce fraud and unauthorized purchases. We may request additional verification, cancel an order, or refund a transaction if we cannot confirm that a payment is authorized.

Billing accuracy
Please ensure your billing details match your card issuer’s records. Incorrect billing information can lead to authorization failures or order delays.

Store Information
Store name: Hickoryden
Address: 652 Spruce Street, Emmaus, PA 18049, United States
Customer service phone: +1 937-776-3069
Customer service email: info@hickoryden.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)