Terms of service

Last updated: 2026/1/29

Agreement to terms
By accessing or using this website, you agree to these Terms of Service. If you do not agree, do not use the site or place an order.

Store and eligibility
You represent that you are at least the age of majority in your state of residence (or have permission from a parent/guardian) and that you will use the site for lawful purposes only.

Products and descriptions
We sell furniture products through our website. We aim to display product information accurately. However, minor variations may occur (for example, color appearance can vary by screen settings). Product availability can change without notice.

Orders, acceptance, and refusals
Submitting an order is an offer to purchase. We may accept, decline, or cancel an order at our discretion, including for suspected fraud, verification issues, inventory constraints, or pricing errors. If an order is cancelled after payment, a refund will be issued to the original payment method.

Pricing, tax, and shipping charges
Tax: Prices include tax; no additional tax is added at checkout.
Shipping fee: Free shipping on orders $90+; otherwise $10 flat rate.
Shipping and delivery details, including processing and transit estimates, are described in the Shipping & Delivery Policy and may be affected by factors outside our control.

Returns and refunds
Returns window: 30 days from delivery date.
Refund processing: within 10 business days after approval.
Return shipping responsibilities are described in the Returns & Refund Policy.

Payment
Payment methods: Visa, Mastercard.
Payment processing may involve authorization and capture steps as described in the Payment Policy.

Cancellations
Cancellation: Before shipment: you may request cancellation (not guaranteed, depends on order status). After shipment: cannot be cancelled; please follow the return process.

Damage claims
Damage/DOA claim: Report within 48 hours of delivery with photos.

Intellectual property
All content on the site (text, images, logos, and designs) is owned by or licensed to Hickoryden and may not be used without permission, except as allowed by law.

Disclaimer of warranties
To the maximum extent permitted by law, the site and products are provided “as is” and “as available.” We disclaim all warranties not expressly required by law, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of liability
To the maximum extent permitted by law, Hickoryden will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the site or products. In any event, our total liability will not exceed the amount you paid for the specific order giving rise to the claim.

Governing law and venue
These Terms are governed by the laws of California, USA, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in California, unless applicable law requires otherwise.

Changes to terms
We may update these Terms from time to time. Changes will apply when posted on this page.

Contact
Questions about these Terms can be directed to us using the contact details below.

Store Information
Store name: Hickoryden
Address: 652 Spruce Street, Emmaus, PA 18049, United States
Customer service phone: +1 937-776-3069
Customer service email: info@hickoryden.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)